Terms & conditions

User agreement

• Legal entity: Orion Tech Labs S.A. (“Company”, “we”, “our” or “us”) — registered seat Athens, Greece.
• Brand / product: The Company operates https://lykos.co under the trade names Lykos and Lykos Talent AI (the “Site” and branded materials may use either name). The Lykos / Lykos Talent AI service (the “Service”) includes the public Site, the authenticated application (including employer, employee, and candidate experiences where your organisation enables them), and related platform features. References to the “portal” mean the same Service where legacy wording appears.
• Lykos is offered primarily on a business-to-business (B2B) basis. Enterprise and other customers receive access under a commercial agreement; end users are generally invited or provisioned by their organisation rather than opening a public self-service account on the marketing Site.
• The use of this website is subject to your acceptance of these terms and conditions and any applicable local laws and regulations.
• If you do not agree to these Terms and Conditions, you must not use this website and should stop using it immediately.
• The Company may, in its sole discretion, make changes, revisions, and/or amendments to these Terms and Conditions at any time — such changes will be posted on the Site. Material changes may be communicated as required by applicable law.
• All contents on this Site are protected by applicable intellectual property rights, including copyright and trademark laws.

Access to the Service (B2B and enterprise)

• The public marketing Site is for information, enquiries, and demos. Access to the Lykos application (e.g. at app.lykos.co) is provided to authorised users when their organisation (our customer) enables it — we do not offer open public self-registration for the enterprise product on the marketing Site.
• Employer administrators, employees, and candidates may each have separate experiences (including an employee portal or candidate portal) depending on what your organisation has purchased and configured. Your organisation controls who receives access, which features are available, and what data is submitted about you.
• If you use the Service, you warrant that you are at least 18 and legally able to use it under applicable law, and that you use only credentials or invitations issued to you (or your organisation’s identity provider, where configured).
• You must keep your account credentials confidential and are responsible for activity under your account. You must not use another person’s account without permission. If you suspect unauthorised access, notify your organisation’s administrator and security@lykos.co where appropriate.
• Account and usage data are processed as described in our Privacy policy. Enterprise customers are also subject to their order form, statement of work, or data processing agreement with the Company, which prevail over these Terms for the commercial relationship where they conflict.
• Cookies on the public marketing website are described in our Privacy policy: CookieYes manages consent; necessary cookies run to operate the Site; optional analytics (e.g. Google Analytics via Google Tag Manager) run only if you allow them in the cookie banner.
• Marketing and demo forms: if you submit personal details on the Site, you may receive service-related communications; optional marketing only where permitted. You may unsubscribe where offered. Do not submit personal details if you do not accept these Terms and the Privacy policy.
• We or your organisation may suspend or revoke access where appropriate (e.g. contract end, security, or breach). You must not attempt to circumvent suspension or access controls.

Restrictions on automated access and competing use

You must not use or index any content or data on our Site to:

• construct or populate a searchable database of content from the Service;
• build a competing dataset or product derived from our users’ or our data; or
• compete with us in any manner we have not expressly authorised.

Information on the Site and user responsibilities

• This agreement may terminate automatically if you violate these restrictions, or we may terminate it at any time. Upon termination, you must destroy any downloaded materials in your possession in electronic or printed form where applicable.
• Information on the Site depends on data provided by users. We are not responsible for inaccuracies caused by incorrect information supplied by users beyond our reasonable control.
• You are responsible for verifying information before you rely on it; we do not warrant the completeness, correctness, or accuracy of information on the Site in whole or in part.
• You must act in good faith towards other parties using the Service.
• You represent and warrant that your use of the Site complies with these Terms and any further terms that apply to you.

Jurisdiction and law

• These terms and conditions are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to resolve any dispute arising out of or in connection with this agreement or the Site (subject to any mandatory provisions of applicable law).
• If any Term is held invalid in whole or in part, that invalidity is limited to the invalid provision and does not affect the remaining Terms.

Limitations of liability

• We are not liable for any indirect or consequential loss, loss of profits, revenue, data, or goodwill, or for your liabilities to any third party, in connection with this agreement.
• While we use reasonable efforts to keep the Site free of harmful code (including viruses, malware, and similar threats), we cannot guarantee that the Site or any files are free of such code and accept no liability for harm caused by them. You should use up-to-date security software and take appropriate safeguards before downloading materials from the Site.
• We are not liable for ensuring that content on the Site is free of objectionable material; you accept that financial or other decisions based on the Site are at your sole risk.
• We are not liable for interruption of the Service, whether intentional or otherwise.
• We are not liable for failures resulting from third-party software or services.
• We are not responsible for consequences of your linking to other websites from the Site.
• We are not responsible for employers’ corporate status or candidates’ visa or legal status. Candidates and employers are not employees or partners of the Company; relationships between users are between those parties. The Company accepts no liability beyond facilitating connections through the Service as described on the Site.

Indemnity and warranties

• We do not warrant that information accessible via the Site is accurate, complete, or current. We have no liability for your use of such information.
• When using information from the Service, it is your sole responsibility to satisfy yourself before entering into any transaction or decision that the content is suitable for your purposes.
• All warranties, express or implied, statutory or otherwise, are excluded to the fullest extent permitted by law.
• You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and agents from any loss (including reasonable legal costs) arising from claims connected to your conduct or breach of this agreement.
• You agree to indemnify us and our affiliates (and our officers, agents, partners, and employees) against loss, liability, claims, or demands, including reasonable attorneys’ fees, arising from your use of the Site or from contributions that breach these Terms.
• Materials on the Site are provided on an “as is” and “as available” basis. We disclaim warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the accuracy, results, or reliability of materials on the Site or on linked sites.

Objectionable content

As a user of the Site (including any social media pages we operate for the Service), you are responsible for content you submit or post through your account. You must not post or allow content that:

• you do not have the right to post;
• is defamatory or in contempt of legal or other proceedings;
• is misleading or deceptive;
• is offensive or discriminates against any group defined by reference to colour, race, sex, origin, nationality, or ethnic or national origins;
• denounces religious or political beliefs;
• contains religious or political material in violation of applicable law;
• is indecent, obscene, vulgar, pornographic, or offensive;
• infringes copyright, trademark, patent, or other intellectual property rights;
• contains unsolicited or unauthorised advertising or promotional material;
• contains or links to viruses, malware, spyware, or similar; or
• impersonates any person or misrepresents your relationship with any person.

Intellectual property rights

You must not:

• modify or copy the layout or appearance of the Site or any software or code on the Site; or
• decompile, disassemble, reverse engineer, or attempt to discover or access source code related to the Site except as permitted by law.

Ownership transfer

If we merge, sell, or otherwise change control of the Company, its business, or the Site:

• we may disclose personal information and other data collected from you to the third party as permitted by law and our Privacy Policy; and
• we may assign our rights under agreements with you to the third party where permitted.

General conditions

If you provide personal information, our Privacy policy governs how we use and disclose it.

Availability of website

We strive to keep the Site and services available but do not guarantee continuous, uninterrupted, or fault-free operation. Maintenance or upgrades may make the Site unavailable without notice; we aim to minimise downtime. We accept no liability for interruption or loss of service. We may alter, suspend, or discontinue any part of the Site or services, including your access.

Links & third parties

Our Site may link to third-party products, services, or websites we do not control. We do not guarantee or take responsibility for them. The Site may display third-party advertising; we are not responsible for misleading or inaccurate ads, which are the advertiser’s responsibility.

Links or ads on our Site are not endorsements. Data from third parties may be inaccurate; we accept no responsibility for such material. You release us from claims connected to disputes with third parties arising from such content.

We do not warrant that content, links, or subdomains will always be available. Content on our Site is not a substitute for professional legal, financial, employment, or other specialist advice.

Fees and other charges

B2B and enterprise fees are agreed in writing (quote, order form, or contract), usually in EUR unless otherwise stated. Payment methods (e.g. Visa or MasterCard debit or credit card, invoice, or bank transfer) are as set out in that agreement.

Where online payment is offered for a specific purchase, charges and currency (typically EUR) are shown before you pay. Cardholders should retain transaction records and applicable merchant policies.

These public Terms do not replace your organisation’s commercial agreement with the Company.

Sanctions and export restrictions

We will not trade with or provide services to parties or countries restricted under OFAC (Office of Foreign Assets Control) and applicable sanctions laws and regulations (including UK and international sanctions regimes as applicable).

Age eligibility

The Service is not directed at anyone under 18. Minors must not use the Service or submit personal data on the Site.

Payment confirmation (for services)

After payment, a confirmation notice will be sent by email within 24 hours of receipt of payment, where applicable.

Cancellation policy (for products or services)

Where a cancellation policy applies, you may cancel your order within 24 hours as stated at purchase; refunds will be returned via the payment method used initially. Refund transfers may take up to 45 days to complete.

Refund policy

We aim to provide clear information before purchase. Refund rights depend on the product or service and applicable cancellation terms stated at purchase. Unless a stated cancellation or refund policy applies, we may have no obligation to refund. Where refunds are made, they will generally be to the original payment method unless we agree otherwise in writing.

Displayed price

The displayed price and currency at checkout will match the transaction receipt; the amount charged to your card may be shown in your card’s currency per your bank’s practices.